Oct 18 2019 |
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Introduction to Human Communication
Lesson 7 Short Answer
This assignment is worth 25 points.
Please make sure you have answered all questions prior to submitting. Once you click the submit button, you will not be
able to return to this section.
1 of 1
Read all of the directions for Part I and Part II carefully before you start your work.
Reminder: The groups referred to in this course are task groups where group communication roles are played to
increase the effectiveness of the communication in the groups. This is not the same as a group of people who are doing
their jobs and their workplace roles are their job titles. Please contact your instructor if you have any questions about
Watch the following:
A Conference Call in Real Life
The purpose of the group meeting in this video is for group members to discuss problems with deliverables and stafﬁng
and come up with a plan of attack in the second quarter.
Take notes while you watch the show so that you can notice and recall the use of, or lack of, group communication
skills and group problem solving skills in a group communication situation involving their use of technology.
Your notes in Part I should be integrated into your answers to the assignment questions in Part II.
It is important for your answers to show evidence of your understanding of key concepts in this
Read the following ﬁve questions. Write the answers to the questions, review your work, and submit your answers.
Integrate the key concepts and key terms from this lesson and from lesson 4 and 5 into your answers.
The answer to each question should be approximately 6 to 10 sentences in length. You should write your responses in
complete sentences free of spelling and grammatical errors. Please type your answers in a Word document and then
paste your answers below each question in the space provided.
Before completing this assignment, review the Grading Rubric.
1. If you were a group member in this meeting, what group communication norms would you suggest to the group
for the group to discuss in order to have more effective group communication in this group communication
situation where they are using technology. Why? How could the group enforce these group communication
2. What group communication roles would you suggest to the group would be most helpful for group members to
play in order to help the group have more effective group communication in this group communication situation
where they are using technology. Why?
3. What evidence is there in this video clip this group has discussed Step 1 – Deﬁne the Problem in the group
problem solving process. What questions would you ask the group to discuss about the three elements shared by
every problem? (Chapter 14.3)
4. If you were asked to play the group communication role of leader in this meeting, what leadership style would
you decide to use. Explain why you would choose the directive leadership style, the participative leadership
style, the supportive leadership style or the achievement oriented leadership style. How would this increase the
effectiveness of the group communication?
5. What do you think are two important and effective strategies for group decision making? Why? How would you
suggest these to the group so the group can discuss and decide which strategy they would use for Step 4 Evaluate Solutions in the group problem solving process?
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