Double Diamond Process
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Double Diamond Process of Waste Cycle Management
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Discover
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Define
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Develop
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Deliver
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This is the first method of the double diamond process where in the very need of the product was to be discovered (Persson, Somes and Wong 2015). After having discovered the need of the product, it was essential to establish the importance of the product or the machinery as the main customer is the government and for them to purchase this, it is important that they know what the machine brings to the society and community. In addition to this, the WCM is an approach or a process that plans as well as designs the urban areas of UK to make efficient as well as effective use of the resource. This in return will eventually reduce the damage and destruction that occurs on a daily basis to the rivers and creeks.
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The WCM or the water cycle management engineering process for the stormwater in London has been formulated to give aid to the water projects across the UK. The project comes along with a manual that provides extensive details regarding the construction, development, and engineering for the WCM along with a checklist to help the government plan and use the resource efficiently (Fair and Greyer 2014). The manual also provides a framework to help in the design of the stormwater treatment that is applicable to the urban regions throughout London (Molden 2013). The sole source of the urban stormwater pollution is due to the pollution and waste effluents that is secreted from the factories and industries into the lakes and ponds. The project is applicable to both the urban as well as the rural developments.
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The project has been developed to protect as well as enhance the wetlands, rivers, and creeks in the urban environments along with protecting and improving the quality of water and then eventually restoring it maximising its reuse and by recycling it. Moreover, conserving the water resources has become a necessity in the world itself and it is not far to expect a day where there would be no water that will be fit for consumption. The objective of coming with this machinery is to reduce the potable water demand with the help of demand and supply of water through this WCM approach (Persson, Somes and Wong 2015). In addition, the goal is to improve the aesthetics and the connection for the urban dweller with water and thereby promote a rather significant degree of self-sufficiency in respect of water.
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The last stage of the double diamond process, which is the delivery stage is the most crucial stage out of the four (Persson, Somes and Wong 2015). In this stage the final product that is the WCM machine will finally be delivered to the local government for the benefit of the entire population of London and UK in general. The product will be delivered directly to the government and in bulk but it will be delivered in the market with the help of an intermediary and at a higher rate (Fair and Greyer 2014). Adopting this process or approach will be quite beneficial in the longer run as it will not only enable a situation where in the water resources will be saved but will also allow for a situation where in the waste water can be recycled and then reused. This will save a lot of costs for the government as water is one of the most important natural resource and is required on a daily basis.
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Business Model Canvas –
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Key Partners
The key partners are the public authorities, international organisations, national statistics offices, and companies that provide the raw materials for construction, engineering and development of the water cycle machine (NSW Department of Housing 2016). In addition to this, specific financiers are required too.
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Key Activities
The key activity is to reuse the waste and sewage water. The aim is also to introduce new water sharing and saving schemes by recycling the stormwater (Kneese 2013). In addition, the most important activity is to improve waterway health with the help of restoring the natural hydrological regime and then reuse the water with the help of the technology.
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Value Propositions
There are environmental. Economic, and social value propositions associated with this project. In simpler terms, this project will require relatively less budget and will be beneficial on the health of the individuals along with it being a way to manage the waste water and reuse it.
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Customer Relationships
Certain positive regulations as well as policies will be implemented for long term and the consumers that is the local government and the public will be educated about the particular product so as to make them understand about the need and importance of the product (eWater 2019). In addition to this, personal assistance will be required in the initial stage of using the machinery.
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Customer Segments
The customer segment is mainly the government as they are the ones who can implement the machine in the required areas of stormwater where in the waste water can be reused after being recycled and can eventually be made fit for use (Kneese 2013).
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Key Resources
The key resources that will be needed for the above project are rainwater tanks, sand filters, land, buffer strips, swales, bio retention basins, sediment pods, rain gardens, wetlands and infiltration trenches and systems (eWater 2019).
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Channels
The distribution channel that will be adopted for the WCM (Water Cycle Management) will involve a direct relation with the buyer, which is the government (NSW Department of Housing 2016). Local grid and markets are the secondary consumers to whom which the product will be sold.
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Cost Structure
IT costs, rent that is fixed, salaries of the part time employees, SEO that will be variable, electricity and heat production costs (Molden 2013), maintenance cost and operating costs along with the costs of raw materials purchased.
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Revenue Streams
The reduced costs for water management and the profits that will come from selling the machine will be result of revenue. In addition to this, the product will be sold to the local government and certain markets that work in a similar field.
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Social & Environmental Cost
The company takes into consideration the fact that the social and environmental cost must be kept low as the purpose of setting and developing this machinery is to ensure that water can be conserved and reused.
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Social & Environmental Benefit
The social and environmental benefit that will come from implementing this machinery is that it will help the country and the city overall, to make waste water fit for purpose all over.
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Project Management –
For implementing the Water Cycle Management (WCM) specific steps need to be taken in a chronological order to make sure that the implementation of the plan goes smoothly. Project Management will ensure that the strategic framework which will be followed during the implementation process will be done in a proper constructive way.
Planning –
The planning for the implementation of WCM will be done in accordance with the various key steps and the expected outcomes which will be achieved from this process. A timeline will be allotted for the various steps which will be taken during the implementation of the business.
Getting started with the plan –
The target customers for WCM, mainly the local and state governments of London need to be consulted to get approval about the instalment of the devices.
Approval from the state government or the local government for the installation of the devices near the sewage outputs of the area will be primary expected outcome from this step. Depending on the approval of the process at least 1 – 2 months might be needed for this step to be implemented.
Determining the physical characteristics of the area –
According to Appendix 1, the physical characteristics of the place will include the water contamination level of the area and the number of sewage outputs which is present in the area. The load of the diffuse pollutants must be noted to determine the number of devices which will be needed to be installed in the place to improve the water quality and reuse it.
The quality of the water will be improved, and this step will also maintain the water balance of the place. At least 4 to 6 months will be needed depending on the present condition of the water in the place. The number of industries and the amount of pollution which has been conducted on the water bodies will determine the amount of time that will be needed to improve the quality of the water.
Current strategic context –
The overall council vision for the implementation of WCM will be conducted to give a vast idea about the implementation process. A framework will be developed to help the client understand the various steps which will be needed to install the devices and how to take care of the devices.
The vision for making the water cleaner will be implemented in the place in this step. The assessment of the strategic context which will be required for the implementation process of the devices will be done in this step. The approach of the local and the state government will determine how much time will need to implement this process. At least 1- 2 months is expected to be needed for this step.
Opportunities for implementation –
According to appendix 3, the various opportunities and the scope for the implementation of WCM must be pointed out and looked carefully to maximise the output from the implementation of this process. The links of the sewage and water bodies must be found out to ensure that the devices which will be installed must be put to maximum use so that the water quality of the place will be increased in a short period else it will take longer to improve the quality of the water of that place.
Analysis of the budget will be done after knowing how many devices will be needed for improving the water quality. The programs which will be needed to be conducted to install the devices will be discussed in this step. On the non-council land, the various opportunities will be identified in this step. This step also depends on the assessment and the engagement of the local and state government. At least 1-2 months will be needed to implement this process.
Setting the objectives for the process and the implementation targets of WCM –
The main objectives regarding the quality of the water will be discussed with the target customer of this business. The steps will be conducted and the various objectives which need to be achieved for the implementation of the process.
The objectives related to the purification of the water will be discussed in this process. Targets of the implementation process will be discussed in this step. 2-4 months will be needed for this step.
The capacity of the process for delivering the implementation target of WCM –
The implementation target which needs to be set for achieving the desired outcome of WCM must be discussed in this step. The sites where the machines will be installed in the state or the city where the change in the quality of the water which needs to be improved will be assessed by officials who will be visiting the places themselves and will assess the situation. The building capacity of the machines will also be discussed with the target customers in this step depending on their funding which has been allotted by the client.
Assessment of the client will be done regarding what kind of services is needed by them. Capacity building program will be conducted in this process. A time span of 1-2 months will be required for this step.
Mechanisms and the steps which will be needed to achieve the target of WCM –
The funding which has been provided by the client will be equally divided for the various implementation process, and the plans will be implemented following the funding received from the client. The various devices will be designed under the funding which has been provided by the client.
Departmental KPIs will be implemented to assess the outcome. Alternative funding option will also be conducted. 1-2 months will be needed for this step.
References –
eWater, 2019, Model for Urban Stormwater Improvement Conceptualisation (MUSIC) User Manual, Version 4.0, September.
Fair G.M. and Geyer J.C., 2014, Water Supply and Waste Disposal, John Wiley and Sons, New York, Vol. 2
Giordano, M. and Shah, T., 2014. From IWRM back to integrated water resources management. International Journal of Water Resources Development, 30(3), pp.364-376.
Henderson, F.M., 2016, Open Channel Flow, Macmillan Publishing, New York. (Henderson 2016)
Kneese, A.V., 2013. The economics of regional water quality management. RFF Press.
Marlow, D.R., Moglia, M., Cook, S. and Beale, D.J., 2013. Towards sustainable urban water management: A critical reassessment. Water research, 47(20), pp.7150-7161.
Molden, D., 2013. Water for food water for life: A comprehensive assessment of water management in agriculture. Routledge.
NSW Department of Housing, 2016, Managing Urban Stormwater: Soils and Construction, 3rd Edition
Persson, J., Somes, N.L.G. and Wong T.H.F., 2015, Hydraulic efficiency and constructed wetland and ponds, Water Science and Technology Vol 40 No 3 pp 291–289
Valipour, M., 2015. Future of agricultural water management in Africa. Archives of Agronomy and Soil Science, 61(7), pp.907-927.
