Public Areas in 5 Star Hotels

The premise of a 5 star hotel should have a building or buildings on one site balancing
functional, aesthetic and layout issues that develop a property that simultaneously meets the
owners, staff and guests needs. Generally, 5 star hotels has public areas that are heavily
design oriented, integrating functional aspect t to enhance but not dominate space. The
premise should be of durable and substantial construction, structurally safe, with interiors and
exteriors with designs that are easily cleaned with effective natural lighting and ventilation
(Shanti, 2016). The entrance and exits should be sufficient to cater for all guests with a
service entrance different from the guest entrance that should be suitably placed to the
reception. Persons with mobility difficulties should be able to access the hotel without
difficult; entrance hall, bedrooms, reception, bathrooms, toilets and bedrooms.
Dining area contains seating, fittings and furniture of good quality, with windows that
provide natural lightning and ventilation. The dining venues have direct access to the
exterior, with shared banquet kitchen and restaurant. The restaurant is where meals are
served, breakfasts and other meals and are open all day long, spacious and clean. Hotels are
eating places and the design should set a homely atmosphere, set to give comfort with seats
that accommodate even kids. The kitchen should be adjacent to the restaurant or eating areas
for easy access, serving and heating of food.
Hotel lobby with comfortable seats and tables are available and may contain
newspapers and magazines where guests can read as they relax. The hotel lobby should act
both as front office and as transition space- transition from arduous and hectic journey to the
serenity and security in the hotel. 5 star hotels should have a conference room that
accommodates a number of people in a quiet place with minimal distractions from other
areas. There are lounges with different sizes to accompany different number of people;

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preferably a big and small lounge (Akova, 2015). The guests lounge should have international
and local papers and should have quite reading atmosphere and the lounges are hired as
meeting areas.
Flower gardens and outside fresh air feel are essential giving a serene environment
with seats at positioned at different area. The exterior gives the clue to onlookers on the
interior (Shanti, 2016). Car park either in the open area where space allow or in basements,
parking space for staff should be different to the guests. The vehicles are parked on secure
place and are maintained and looked after well. Furniture, fittings and al finishing should be
luxurious with paints flower vases portraits that portray elegancy.
Library where guests access books, journals and other reading materials, with the
technology available, they are equipped with computers and free internets. There should be
leisure facilities and spa in 5 star hotels. Swimming pools should be clean, gyms suited with
al required machines. Spas offering services to the guests at a fee to ensure satisfaction with
equipped and professionals (Zhang & Chen, 2012). The hotels should have area for children
to have fun and play away from other guests.
Toilets for residents and casual patrons should be separate for women and men and
adjacent or easily accessed from public rooms and entrance hall. They are fitted with mirrors,
clothe hooks, towel rails and clean toilet requisites. The toilets are well ventilated and fitted
with WC units with fixed hand-washing basins with the number of toilets in relation to the
number of hotel guests. Guestrooms are the comfort of the hotels and they should spacious
and luxurious with elegant picture frame windows. They should be well ventilated and with
serene view to the outside world. Roof tops if possible should have areas where guest go to
watch the world and the view of the surrounding.

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References

Akova, O. (2015). Satisfaction and turnover intent: a study at five star hotels in Istanbul.
Pressacademia, 2(4), 378-378. http://dx.doi.org/10.17261/pressacademia.2015414469
Shanti, J. (2016). A study on environmental sustainability practices of star hotels in
Bangalore. Asian J Bus Ethics. http://dx.doi.org/10.1007/s13520-016-0063-5
Zhang, Q., & Chen, L. (2012). The Attractive Experience on Sustainable Tourism in
Huangshan Star-scaled Hotels. IJFCC, 252-255. http://dx.doi.org/10.7763/ijfcc.2012.v1.67