James is contracted by a Web design consultancy company to interview their staff to ascertain their current knowledge. The aim of the study is to inform the company about the type of training courses they need to implement. The aim of the study therefore, is to highlight areas of overall weakness as opposed to individual shortcomings. Despite this, the type of data collected will be able to identify individual weaknesses. James has been advised that individual’s information gathered from interviewees is to remain private. Following the study. A senior Vice President of the company approaches James and asks: “Who did well in this study?” How should James respond to this question? Discuss briefly the ethical dilemma that James faces. Show your utilisation of either Thomas White or Chris MacDonald’s methodology to demonstrate how James might analyse and resolve the dilemma. Provide a recommendation of what actions James should take and with whom he might communicate throughout the process. Include in your answer those clauses from the ACS code of Ethics and ACS code of Professional Conduct that are relevant and briefly explain why. Refer also to any relevant legislation with an explanation of how it relates
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