. The Order pizza video
shows a scenario where client private information is known to the retailer.
However, the information seems to have been obtained illegally and without the
consent of the client. The pizza joint representative uses the information at
her disposal to overcharge the customer and to convince him to buy something he
does not really need. Figure 7.2 shows the types of software attacks that are
likely to occur. The private information obtained in the Order Pizza video
could have been obtained through one of these methods. Specifically, the three
most likely methods used are the phishing method, the spear phishing method,
and the backdoor method. The attacker
seems to have the information only available to the customer himself. This method of obtaining information cannot
be encouraged. However, it will be persistent due to its profitability nature
amid these hard economic times.
2. There are many potential problems that may arise from the way intranets and
extranets are used in business. First, so many people are able to get access to
information on the company network. If this information gets into the wrong
hands, it could be abused and used to the disadvantage of the company. Second,
the fact that it is accessible to many individuals in the company makes it
vulnerable. Any one of the computers that have access to the network may be
used to get access to get access to the network. It also makes it possible to
perform acts that may even crash the system. Extranet crashes have even led to
the collapse of companies. Third, hackers who get access to a computer network
are able to access many of the computers that connected to the network. This
puts a lot of personal information of the users at risk.
3. The SSL video is
reassuring. Very often, consumers get themselves giving their most private
information on the internet. Knowing this information cannot be used negatively
is reassuring. It inspires trust and confidence on internet shopping and the
like. However, the fact that my own computer can be attacked remains worrying.
This is because information stored on my computer may be accessed and
compromised. The information also falls short of the standards of trust
required for everyone to feel free shopping online. Especially, there have been
many cases of software attacks on companies that have private information.
4. Security while on the network is a worrying trend in many companies.
Companies have been known to invest heavily on their security system compared
to any other problems in the IT department. Companies that fail to do so remain
vulnerable to collapse. Disaster recovery refers to the company’s ability plan
on how to solve either accidental or intentional computer based problems. It
should be documented to ensure that during the time of crisis, the entire
company is on the same page. Disaster recovery is first implemented by ensuring
everyone has a copy of the document so that they know which role they should
play during the time of crisis.
Strategic planning also comes handy in dealing with software attacks. It
comprises putting strategies in place to prevent misuse of company information.
It also involves making it understood that every employee is responsible for
any problems that may arise during his interaction with company information
system (Weigold et al., 2008, p. xx).
5. Many companies have
suffered software attacks in the past resulting in either losses or
compromising consumer information. In December 2013, target retailers went
through software attacks in which consumer information was stolen. Also,
Facebook users have been suffering from hacks over time (Langweg & Snekkenes,
2014)
References
Langweg, H., & Snekkenes, E. (2014). A classification of malicious software attacks. doi:10.1109/PCCC.2004.1395194
Weigold, T., Kramp, T., Hermann, R., Höring, F., Buhler, P., & Baentsch, M. (2008). The Zurich Trusted Information Channel – An Efficient Defence Against Man-in-the-Middle and Malicious Software Attacks. doi:10.1007/978-3-540-68979-9_6
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