“A” WORK DISCUSSION

When dealing with a large audience of people, personality differences can range from being easy to get along with to being very difficult. What tactics can be used in dealing with difficult people? Share what you feel is the most successful tactic you have seen or experienced. 
ANSWER THE ABOVE QUESTION AND THEN REPLY TO MY CLASSMATE RESPONSE TO THE ABOVE QUESTIONS AND EXPLAIN WHY YOU AGREE? (A MINIMUM OF 125 WORDS or MORE)
When dealing with difficult people there are several different tactics that can help you get your point across by being professional and still being respectful to the person. You can give a series of components to follow when dealing with difficult people. You should stay calm, given ample feedback and help the difficult person feel more confident. You can use tact and diplomacy, use non hostile humor, or even work out some sort of deal with the person. Always reinforce civil behavior and good moods and asking the person to think before they speak. All these suggestions can be used to help aid in dealing with a difficult person in the workplace. I think the most successful tactic to use when dealing with a difficult person is too help the person feel more confident. I think this works best all-around in the work place and at home. It is a positive way of dealing with people in general and when you uplift a person even if they remain difficult to deal with, they still think about what you said to them later. Your positive impact will still influence them later and even though you might not have helped them in the moment, you might have helped them out later that day or even week.