What are the factors of customer satisfaction at ‘chor-bazar’ restaurant in London?

ABSTRACT The intention of this assignment is to scrutinize customer satisfaction management schemes in ‘CHOR BAZAR’ restaurants in London. Further, this study espouses the applied content analysis approach which Gilbert and Horsnell (1998) used in their study, utilizing comparison and recording of findings based on benefit of best practice criteria. The results of this study provide hospitality professionals with an assessment of current methods of […]

June 4, 2021

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