In today’s world, we are Just about everything is more convenient and accessible due to advances of technology across almost all sectors. Technology seems more efficient and advantageous in our daily living and processing things gets more easier and improves our works and do more productive in developing of our lives. Technological advances create higher profit, fast access to information, increases communication and speed up […]

BSBCUS501C Work Related Project Question 1 Excellence in customer service is the objective of all organisations wishing to be successful. However, there is often a gap between customer expectations and management perceptions of customer expectations. Organisations often fail to get close to their customers and correctly read their expectations. Other reasons for customer service problems include: not listening to or collecting information from customers * […]

Here is my description of different customers of Tesco, their expectations and what customer service is within Tesco. Customer service is the assistance Tesco grant their customers. Customer service is how well Tesco satisfy their customers. All individual customers of Tesco have different needs and expectations; they like to be provided with different services so that they feel more at ease when shopping. Our core […]

There are many statistics floating around when it comes to social media, and with any time they continue to reflect the change to the evolution of social media space which is as fluid as our culture. However, for those of you who have been paying attention, it does become clear that social media has led to the foundation in the way businesses and brands connect […]

When I first began my design agency, I couldn’t fall asleep without thinking about the first hour of the next morning. Being a growing agency while trying to manage safe team growth and internal administrative work meant that we were solely focused on giving our clients the very best service and getting their projects delivered on time, every time. Doing these things was standard operating procedure. Related:  After […]

1.0 Background to the Research One of the known advantages of electronic commerce since its emergence over the past decade is that it has been a revolutionary tool that has transformed global trade as well as B2C and C2B relationships. Indeed, to a noteworthy extent, e-commerce can be said to be part of everyday life because of its importance in buying and selling as well […]