Introduction With the changing economic many employers pay more attention on the employee’s personalities and what soft skills they have, especially for the customer service occupations, which defined as “passionate, stylish, confident, tasty, clever, successful and well-travelled” (Warhurst and Nickson, 2001)By contrast the hard skills are more tangible and easy to quantify. for example: Examples of hard skills include job skills like typing, writing, math, […]

Salary is the most important factor in motivating employees Motivation plays a significant part in a company in the modern society because only if employees are motivated can they be more productive. In a company, managers usually take measures such as pay increase and promotion to motivate workers. In the past decade, there have been a large number of surveys on factors that motivate employees […]

Employee Assistance Program (EAP) is defined as “an employment-based health service program designed to assist in the identification and resolution of a broad range of employee personal concerns that may affect job performance. These programs deal with situations such as substance abuse, marital problems, family troubles, stress and domestic violence, as well as health education and disease prevention. The assistance may be provided within the […]

School of Mathematics and Systems Engineering Reports from MSI – Rapporter fran MSI Employee Management System Kancho Dimitrov Kanchev Dec 2006 MSI Vaxjo University SE-351 95 VAXJO Report 06170 ISSN 1650-2647 ISRN VXU/MSI/DA/E/–06170/–SE Abstract This report includes a development presentation of an information system for managing the staff data within a small company or organization. The system as such as it has been developed is […]

INTRODUCTION In the eye of history, Malaysian industrial relations undergo some valuable changes with the expanding European capitalism through Industrial Revolution from the early sixteenth century. Various parts of what is now Malaysia came under British rule some time during the nineteenth century. Then, the emergence of Malaysian industrial relations is also associated with immigrant laborers and British colonialism. Basically, industrial relations is known as […]

INTRODUCTION DiGi is a leading Malaysian mobile and Internet service provider. The company and brand are known for innovation and continue to challenge market norms in efforts to deliver what is relevant and easy to use for customers to enjoy the best deals in the market. DiGi is a primary mobile communications company providing a comprehensive range of affordable, convenient and easy to use wireless […]

Iranian J Publ Iranian J Publ Health, Vol. 36, No. 4, 2007, pp. 81-86 Health, Vol. 36, No. 4, 2007, pp. 81-86 Original Article An Approach Model for Employees’ Improving Quality of Work Life (IQWL) *H Dargahi 1, J Nasle Seragi 2 1 Dept. of Health Care Management, School of Allied Health Medicine, Medical Sciences/University of Tehran, Iran 2 Dept. of Occupational Health, School of […]

The benefits of a happy staff are obvious and self-evident. Aside from the numerous studies that link employee happiness to greater productivity in the workplace — a fact that any disgruntled employee could have told you for free — an unhappy workforce simply makes for a miserable environment. While misery may love company, companies do not reciprocate the feeling. A despondent staff can be exhausting […]

Training and Developing Employees Multiple Choice: 1. Once employees have been recruited and selected, the next step would be: a. discipline and counseling. b. orientation and training. c. hiring and firing. d. socialization. 3. The ongoing process of instilling in all employees the prevailing attitudes, standards, values, and patterns of behavior that are expected by the organization and its departments is: a. values projection. b. […]

In these times of increased universal competition, rapidly changing tools and services, and increased importance of customer satisfaction, it is vital that companies should employ personnel that have the necessary skill base and make them feel comfortable in making suggestions for the betterment of the company, for their position, and enjoy their work. Despite the advancements made in technology, human capital is still an essential […]