In recent years it is difficult for any industry to safe their competitiveness. It would be impossible without skilled empowered human resources. The first definition of empowerment was given in 1788. Empowerment has been described by Bowen & Lawler (1992) as a venue to enable employees to make decisions and as a personal experience where individuals can take responsibility for their own actions (Greenwell, Fink […]

Hospitality industry provided a wide range of Job and career opportunities to the social at Malaysia. The Jobs provided include hotel general manager, hotel clerk, bellhop, meeting and convention planner, concierge, maitre d’, gaming dealer, maid and housekeeping cleaner and reservation ticket agent which are the most common career in hospitality industries. Each position has its own duties and responsibility to the hotel and it […]

This paper mainly highlighted the Challenges and Opportunities of Indian Tourism in the context of globalization. This tourism industry undoubtedly emerged as an instrument of rural employment generation as a labor-intensive activity in a labor surplus economy, with its forward and backward linkages with host sectors like transport, hospitality, and education, etc. Finally, the paper also makes proper policy suggestions needed communication to promote and […]

1.0 Introduction The original Travel Lodge brand was first established by its founder Scott King, in 1939 by opening the first motels in southern California. During its starting phase, it highlighted itself as a budget motel chain offering functional accommodation at lower rate than other lower chain by providing comfortable beds, free TV and room phones, carpeted floors, in-room coffee pots and pools. Travel Lodge […]

What are the primary challenges in improving operating processes in a health care environment? •Maintaining Quality Care. •Coordination of department segments •Reducing cost without compromising patient care •Support from the staff / stakeholders •To remove / determine non-value added activity •Conformance and control 2. What is a care path? Care path is used to manage the quality in healthcare with regards to standardization of care […]