Describe how nonverbal feedback conveys powerful messages. Provide an example where nonverbal feedback was used and describe the result.

Nonverbal communication incorporates several forms of expression like physiological responses, touch, eye contact, gestures, posture, and manner movement. The old saying, ‘action is louder than words’ where nonverbal communication affirms words being spoken. Nonverbal communication is powerful as contradictory messages may hinder communication. Baack (2017) explains that “Communication skills are a key factor in career success” as it promotes communication more than verbal communication. Baack (2017) explains that nonverbal communication is harder to fake than verbal as an individual can speak something they did not mean to. 

Mandal (p418) explains that nonverbal communication increases the ability to interact with potential clients, clients, competitors, and colleagues. For example, an employee delivers subtle messages through eye contact, vocal tone, and posture which reinforces which conveys what’s said to increase trustworthiness and consistency. Besides, nonverbal communication reinforces professionalism, enthusiasm, and confidence through the process of presenting messages, active listening cues, and attire choice. 

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An example of nonverbal communication is when I was to do a presentation in my class. I had a challenge speaking to a group of people. However, I was ready to change history through earlier preparation and nonverbal cues. One strategy was my dressing which illustrated professionalism. Secondly while delivering the presentation, I smiled maintained eye contacts, moved around the class and used my hands to demonstrate. This did not only help in attaining courage but it boosted the feedback from my classmate. One element I learned was their attentiveness, questions asked and the feedback I attained back.  One element I learned from Burgoon et al (p43) is to let my dress codes speak volumes by keeping a well-kempt hair, avoiding sloppy dress and distracting jewelry. Lastly, was the aspect of tonal variation which was in line with my presentation. 

List of References

Mandal, Fatik Baran. “Nonverbal communication in humans.” Journal of human behavior in the social environment 24.4 (2014): 417-421.

Baack, D. (2017). Organizational behavior. 2nd ed.Burgoon, Judee K., Laura K. Guerrero, and Kory Floyd. Nonverbal communication. Routledge, 2016.

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