FORMAL AND INFORMAL COMMUNICATION CHANNELS

Formal communication skills can be taken to mean the art of conveying messages either written or unwritten in a serious manner while informal communication is the passing of messages casually or in a relaxed manner.

The difference between the two forms of communications is that in formal rules and regulations are followed, and are mostly used in businesses. While in informal there are no set regulations, conventions or style.  Informal form of communication is mainly used by friends, acquaintances and family members. The distinct difference between a formal   and informal is its enforceability.

Mostly in businesses there is a set code of dressing and even sitting arrangements during meetings which can be termed as a way   of communication. Types of formal communication channels include   circulars, board meeting records, and minutes.  This is done to enforce company’s rules and regulations.

The commonly used   channels informally include the social media such as the twitter, face book, yahoo    videos, and cartoons among others. People also communicate informally in the way they dress and talk  for example while attending parties people tend to dress differently from the way they dress while they are attending board meetings or at their places of work.

REFERENCES

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