Answers:

EFFECTIVE COMMUNICATION

In order for health care practitioners to create therapeutic nurse/doctor/patient relationship, communication is key, (Mirza, 2005).The average persons are not always familiar with the medical terminology as the case was in the video.Patients don’t understand or forget at least an estimate of 50% of what is discussed.Improving professional communication have been shown to lessen medical errors which improves patient outcomes.Effective nursing and physician communication increases recovery rates, increases safety and protection and increase satisfaction of patient

DOCTORS EFFECTIVE STRATEGIES

Assessing and understanding the baseline of the patient

This allows tailored information for the patient and provides extensive information to the needs of the patient.

Using plain language in explanation

As a doctor avoidance of medical jargon is key, like say ‘chest pain’ instead of angina

Limiting vague statements that require medical interpretation.

Use of tech back technique in communication

Tech-back uses the patient in asking the question in order to assess their understanding and whether the patient can understand new skill

Offering clear written communication for the patient

Providing written information is key to the patient for further reading and understanding about the condition he/she in.

Doctors barriers

The doctor ought to have provided the patient a pen and paper so that they can write important information.

NURSE’S EFFECTIVE STRATEGIES

Nonverbal communication

An ongoing progress characterised by expressions gestures , physical

Listening

It is an important part of nursing practice, and it requiresconcentration and attention which involves mobilization of all sensesin the perception of both verbal and non verbal needs of the pating.

Through listening, the nurses initiated concentration and attention for the needs of the patient which is integrated in health care best suited to the needs of the patient

Personal relationships

This strategy is marked by great compassion and care acts by the nurse by developing personal relationships which they ask questionsin kind manner and give information which don’t scare the patients.

Nurse Barriers

communication can be able to tackle them as in the case video study, the numbers tackle the situation well Patient barriers entail environmental factors like fear and anxiety

MODEL OF COMMUNICATION APPLIED

Doctor – Transactional model of communication

The doctor acknowledged other factors related to the cancer, which later influence communication.

Nurse- The linear Model of communication

It involves easiest and simplest form of communication in which information is being sent between two or more peoples.

It portrays how information is being conveyed in its simplest manner. The doctor has conveyed the information to the patient and the family in the simplest form possible.

Further this communication has conveyed large intake of information related to providing information to the patient. In reference to care and treatment.

EFFECTIVE COMMUNICATION MODEL

Doctor – The linear model of communication

This will involve the doctor sending the information to the family on breast cancer in its simplest form possible. Each party takes turn to send or receive money

Nurse -Interactive model of communication

The nurse should possess this model to allow exchange of ideas between the family and the health care staff regarding breast cancer disease and discuss in depth.The nurse encodes the information, process information, waist for feedback and finally field experience.

References