In the case of Lake County Medical Practice, a balanced scorecard (BSC) would be more recommendable and useful. BSC can generate strategic learning, offer a broad vision of the practice’s performance, and enhance the understanding of the organization’s goals. The tool also minimizes the bulk of information by restricting the measures applied through customer, financial, internal processes, and learning perspectives. As a result, the managers get to focus on the matters that facilitate the growth of the facility. Unlike traditional monitoring tools, for example, the Gantt chart, which is so complex to prepare, a balanced scorecard is based on the consistency between indicators and strategic objectives.
Tactical objectives refer to immediate outcomes that an organization desires after engaging in certain activities. The Key purpose of all health facilities is to provide accessible healthcare services whenever needed and to all people (Steinke & Fontaine, 2010). Since many people within Tallahassee, Florida have to travel for long distance to get medical assistance, one of the tactical objectives of Lake County Medical Practice should be to accept all Medicare patients and attend to all their needs to their level best. To achieve this, the management should consider engaging in formal planning and employing protocols between the community members and the facility. The efforts should aim at ensuring all parties participate in the delivery of healthcare services in the community.
The facility should also charge patients the lowest rates possible while providing health services that meet the set quality requirements. The management of the facility should collaborate with the authority too to ensure that they offer cost-effective medication to the patients. They should dialogue with the government to reinstate reimbursement rates or bridge the financial gap for the institution to access enough revenues to offer not only quality but adequate healthcare services too.
ReferencesSteinke, C., Webster, L., & Fontaine, M. (2010). Evaluating building performance in healthcare facilities: an organizational perspective. HERD: Health Environments Research & Design Journal, 3(2), 63-83.
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