Human Resources


Human resources are referred to as the duties of the organizations. It is as well the function of any organizations that deal with the individual and the issues that are related to the people. These issues are compensation and benefits, hiring the employees, training, onboarding the employees, organization’s management, developments of an organization, and its culture. Example of human resources is the department that holds more information about the organization’s employee benefits.

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However, there are primary functions of Human Resources which includes, workforce planning, policy formulation, employee and labor relations, management of the Risks in an organization, the development of the human resources department and offering the rewards to the employees. The human resources managers have various duties within every organization as well as the protection of interest of both employees and employers. They protect the employees’ rights and ensure that the employers work within the law of labor and employment.


There are so many differences between the metrics and the analytics. However, there is a misunderstanding among the marketers, since they assume that the metrics and the analytics show the same thing. But, both the metrics and the analytics are used to improve the importance and the value of marketing in any organization (Cascio, 2015). Therefore, the metrics are the measurements that are crucial to the component of accountability. Examples of the Metrics are; Outcome metrics-This type of metrics refer to the win rate, the shares of the preference as well as the wallet and pipeline contribution

Operational metrics- This type of metrics refer to, say and the cost per the lead

Activity measures- This refers to the hard and soft costs which are related to what the organization products such as the events and the blog posts 

Output measures- This shows the results of the things that the organizations produce, like the website traffics, events participation, and the media mentions.

Metrics accountability means that the making of the commitment to a particular action, completing that action and finally disclosing how the responsibilities are against specific performance. The analytics is usually needed to measure performance and metrics formulations. However, the metrics are not required in the analytic at all. The analytic is required when data is needed to answer various questions related to business (Bailey et al., 2018). These questions include, how can the organization acquire new customer, which product should the company develop, which channel create the most significant response, which type of customers are likely to buy the company’s products and which market should the organization pursue.

The analytic usually involve the mathematics and the statistics application to determine the patterns in the data formation. Moreover, the marketers in any organization use the analytics to create the models to understand predict and monitor the customers’ behavior, to understand the positive and negative outcome on the sales’ list campaign and to carry out the quantity performance.

Benchmarking in a business is how the performance of the company’s products and services are measured. The main objective of Benchmarking is to identify the opportunities within the organizations, which lead to its improvement. An organization can implement various changes that might yield significant improvements by studying different companies with the superior performance, analyzing what makes superior performance possible and finally compare how your organizations operate to those processes (Word & Sowa, 2017). However, benchmarking is detailed in five processes. These processes include; 

  1. Choosing the service, products, or internal departments to benchmark.
  2. Determine varies best companies to benchmark against. That is, which companies to compete with as an organization?
  3. Collect the information on the merits within the competitors.
  4. Compare the data and information from both organizations to identify ways on how to improve the company’s performance 
  5. Engage in the policies and the process that is used in the best companies.

Moreover, benchmarking usually point out the changes that make the most differences, but it is up to a specific company to put them in action. To carry out benchmarking, the quantitative data to be studied must be available. This means that the internal processes to calculate metrics performance should be broken down (Angrave et al., 2016). For the company to be efficient and profitable, benchmarking has to provide some benefits that include, improving employees understanding of internal processes within the organization, encouraging the cooperation amongst the employees in the interest of the organizations in becoming more competitive and finally introducing the familiarity of the key performance metrics as well as the opportunities within the employees to improve the company-wide. Therefore, benchmarking enable the employees to understand how a particular company’s product can lead to the company’s success, just as the employees’ contribution toward the company may lead to the biggest win. 

The human resources Scorecard is a complete review of both the current and future metrics. Human resources Scorecard enables an individual to inspect, adjust, and monitor the initials and processes against the aims and the strategies at the local and global level. The scorecards help to categorize and track the merits within the organization. However, the Human resources Dashboard is the summary of the organization’s key metrics that evaluates the overall performance against the main objectives that are associated with the strategies (Hollenbeck et al., 2017). Moreover, the dashboard is beneficial in communication with the leaders within the organization while the scorecards are crucial during the decision making within the Human resource management. 

Moreover, the human resource’s dashboard uses the trend indicators, and the color-coded targets to show how the company is fearing on its merits. The indicators show whether the metric is about the exceeds in the meeting or shortage in the pre-target determination, while the trending indicators indicate whether there is a welcome change in the metrics or noticeable negative change or no any change within the organization in the last reporting period. However, a metrics might be less than its expected, for example, the red target indicator, but indicating the positive behaviors towards the target since the latest period of measurements, for example, the green trend. 

To completely optimize the analysis of the human resource within a particular organization, increasing the experience in methodology and technology terms is inadequate. Therefore, the final stage and the human resource functions long term goals may include various approaches which include methodology, technology, talent, and lastly the culture. Thus, the strategy of a company is aligned to its human capital against its business direction 

HR management usually provides the consulting services to the management that solves the severe problems that clients face. Moreover, the HR Insight offers the skills in working together with the business and the institution which need an instant solution (Leal et al., 2016). For an instant, Mr. Smith working as a human resource manager at Kentucky Fried Chicken provides the customers with the incisive advice as well as the practical tools. Moreover, the HRM identifies and remove the manager’s roadblocks to success in any organization.


The most challenging part of different people’s lives is the job they do. While many individuals work to put food on their table, they as well work to gain personal benefits in the case whereby the employees work under nonprofit organizations. However, the importance of nonprofit organizations is related to nature. The nonprofit sectors are usually significant in the things we share and do together as the community apart from purely market rationality.

The challenge ahead in HRM is not affecting the change in the culture immediately, but instead, it takes the initiatives which lead to the small tenuous improvements and show the best approach on the management. Therefore, it is the collective responsibility to motivate, manage, and develop the staffs to enable them offers their maximum contribution.

An organization can implement various changes that might yield significant improvements by studying different companies with superior performance, analyzing what makes excellent performance possible, and finally compare how your organizations operate to those processes. Moreover, the benchmarking by the expert panels might provide reasonable strategies on getting the world leadership status of any countries involved in research filed. Generally, benchmarking is well suited to identify the institutional, human resources and fractures that are important in the leaders’ status maintenance in the different fields and assessing whether the researchers in America are amongst the world leaders or behind amongst the field are behind or amongst the world leaders amongst the leaders of the world. 


Cascio, W. F. (2015). Managing human resources. McGraw-Hill.

Word, J. K., & Sowa, J. E. (2017). Conclusion: Toward a research agenda for nonprofit human resource management.

Bailey, C., Mankin, D., Kelliher, C., & Garavan, T. (2018). Strategic human resource management. Oxford University Press.

Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2017). Human resource management: Gaining a competitive advantage. New York, NY: McGraw-Hill Education.

Leal Filho, W., Brandli, L., Moora, H., Kruopienė, J., & Stenmarck, Å. (2016). Benchmarking approaches and methods in the field of urban waste management. Journal of Cleaner Production, 112, 4377-4386.

Angrave, D., Charlwood, A., Kirkpatrick, I., Lawrence, M., & Stuart, M. (2016). HR and analytics: why HR is set to fail the big data challenge. Human Resource Management Journal, 26(1), 1-11.

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