Interview Summary

Roles in the Team

The individual I got to interview with a formal leadership position was a nurse manager in charge of the emergency unit. She gave a good overview of the roles she plays as a health team member. Nurse Manager, as indicated during the interview takes the responsibility of supervising the other members of the nursing team in a clinical setting. A nurse manager will have different tasks for them to accomplish. This includes overseeing patient care and the development of management and budgetary decisions, coming up with work schedules, coordinating and overseeing meeting, as well as being involved in administrative decisions about the personnel. The nurse manager emphasized that it was their duty to ensure the creation of safe, healthy environments where the rest of the healthcare team could carry out their duties. The nurse manager also pointed their contributions on patients’ relations where she assists the patients and families on any issues they may be having with regard to the quality of care and their treatment plan.

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Effects of Professionalism to the Performance of a Nurse Manager

The nurse manager indicates that professionalism is the adherence to set of attitudes and behaviors that are deemed as appropriate for a specific position. The manager offered her insight into the issue of professionalism in nursing where she indicated that nurses are expected to show professionalism through their knowledge, attitudes, and behaviors in the ensuring a strict adherence of principles and regulations for a successful clinical practice. The nurse manager indicated that she applied the principles of professionalism to ensure that her emergency unit team is offers competent, safe, and ethical care to the patients and also their family. The emergency unit is a high-stress environment where at times workplace stress run high. As a nurse manager in this unit, it thereby critical to take an approach that offers support to other team member but at the same time ensure that the nature of healthcare offered comprehensive and given with compassion and collaboration with clients, family, and the healthcare team. Fatigue is one main factor that negatively affects the professionalism of the team. To achieve this, the nurse manager ensure that the team does not have shortage of staff. 

Nurse Manager as Stewards

The nurse manager considers herself as steward and believes she has the capacity to influence meaningful change in the nursing practice in her unit. The manager indicated that she considers her character qualities especially self-discipline and courage. This enables her to use practical reasoning in handling various issues occurring in the department. Being a steward has seen the nurse manager offer assistance to the nurses in her unit to help them progress in the practice of bearing witness and being attentive to the clients. It takes one to be a great steward to encourage the nurses to apply moral principles when dealing with sensitive issues that the patients have experienced. Acting as a steward has seen the nurse collaborate with her team to cause significant changes in the healthcare environment.

Professional advocacy and authenticity in Leaders 

The nurse manager indicated that leaders occupy positions of influence in their organizations and should this use authenticity, their potential in creating trust among their peers. She indicates the need of inspirational leadership where leaders share common traits and are able to relate with others in getting a common ground. Leaders should therefore exercise professional advocacy and authenticity as this helps increase level of trust, cooperation. Such leaders are also able to create an environment that can support and challenge the team through exercising power and influence over the colleagues to create healthy organization. 

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