Question 3

This is a major federal agency that provided health insurance to US citizens aged 65 or older. Thy also have the responsibility of maintaining extensive data on annual Medicare and Medicaid expenditures, as well as the Children’s Health Insurance Programs and national healthcare expenditures. What federal agency is this?

Question 12

What are the roles of the following groups in the health care value improvement process: boards of directors, senior leaders, physicians, employees, and payers?

Question 14

Many elderly patients are being discharged form acute care hospitals after undergoing procedures such as knee and hip replacement surgeries. They need extensive rehabilitation services. Form a strategic planning perspective, investment in what type of facility would be best to pursue, given these circumstances? Explain why?

Question 16

In 1999, The Institute of Medicine (IOM) published To Err Is Human: Building a Safer Health System, to improve patient safety in health care; what are the six IOM aims for quality improvement?

Question 31

Who are the key stakeholders in a healthcare organization? Provide an example of a motivating statement that might engage one of these groups.