A few isolated incidents involving air carrier irregular operations have necessitated governmental intervention into the area of passengers’ rights. Occasionally, situations can arise where ground (tarmac) delays occur either before takeoff or after landing. Takeoff delays could be caused by severe weather in the departure area or air traffic congestion, while delays after landing are usually a result of ramp congestion and/or poor gate utilization. Because of a few extreme cases where passengers have been “trapped” on an aircraft for hours on the ground, the FAA developed rules that airlines must follow in the event that an extended tarmac delay occurs. Airlines guilty of violating those rules face very stiff penalties in the form of fines.
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